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service & support

From installation and sew-off of your new tufting machine, to maintenance and repair, for over 35 years CMC has provided all the support needed to keep your tufting operations performing at optimum levels.  

We provide unmatched service and support along with on-time delivery of genuine CMC brand service parts.  


"Creating Possibilities... Your success is our passion." 

                       -Charles Monroe

Remote Service Capability

Throughout the COVID-19 pandemic the productivity of our customers has remained our top priority. During this time we've been forced to think differently about how we can continue to provide the same service CMC has been known for.

After discovering new ways to leverage the technology currently at our disposal, we now are expanding our remote support capabilities to our customers anywhere in the world with a full-time in-house technician standing by for support. Whether it be service support, virtual installations, or any other service need, by utilizing this remote capability our goal is to eliminate your downtime allowing you to maximize your production.

4841 Adams Road
Chattanooga (Hixson), TN 37343


+1 (423) 842-3312
   1 (800) 262-8327  (USA Only)

Contact Support

USA: +1 800-262-8327
International: +1 423-842-3312


4841 Adams Road
Chattanooga (Hixson), TN 37343 USA
P. +1 423-842-3312 | F. +1 423-842-9572

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